Shipping Policy

All of the products on our website are in stock and ready to be picked and dispatched by our ninja speed warehouse team. The only exceptions are those that say "out of stock" as well as custom-made order-in products. All orders received by 2pm on weekdays are also dispatched the same day.


The ATVexpress service is hosted exclusively at ATVstore providing the FASTEST possible freight method to just about ANYWHERE in Australia. ATVexpress reaches more locations and is the cheapest option when you need to get your order FAST.

Considering the immense size of our great country, there will always be some remote locations that delivery drivers just cannot reach overnight, but rest assured your order will be in your hands quicker than you can say “Throw another Prawn on the Baarbey.”

As this service is designed to get your order to your door without delay, the ATVexpress method is strictly an “Authority To Leave” request. If you are not home at the time the delivery reaches your address, the driver will simply leave your parcel conveniently at the location, so keep your eyes peeled for your order as it is your responsibility to collect it once it has left the courier’s possession! ATVexpress is a physical address delivery-only service, sorry no PO boxes!

ATVstore will not accept accountability for ANY lost, damaged, stolen or pet destroyed orders. If you select ATVexpress, make sure you are ready because your order will be coming in hot! The ATVexpress runs from Monday - Friday every week but not on weekends or public holidays. All orders placed before 2pm Monday - Friday are dispatched on the SAME DAY!!


We are proud to be the ONLY All-Terrain store in Australia to offer nationwide, free shipping on all orders over $20. There are NO catches, NO fine print, NO surcharges, NO exclusions. Just good old-fashioned FREE freight. We ship everywhere, even if you only see the postman on full moons!

We use Australia Post E-parcel for most of our shipping and Startrack Express or Couriers Please, on occasion for bulky items.

ATVstore will not accept accountability for ANY lost, damaged, stolen or pet destroyed orders.


We endeavour to get you your products as soon as possible to ensure your experience with us is nothing but awesome. We appreciate your business and will always give extra value as a gesture of this appreciation.

To let you in on a little secret, we report on the number of items that get dispatched on the same day and reward our team for achieving the highest of results.

Delivery times vary around Australia, if you would like an estimated delivery time we recommend you use the Australia Post Delivery Time Calculator. Our suburb/postcode is Burleigh Heads, 4220.


ATVstore has recently taken the initiative to submit all necessary paperwork in regards to the transportation of dangerous goods.

Working alongside MXstore who was the first online retailer in Australia to comply with these regulations in an effort to ensure the safe handling of potentially hazardous items on their journey to your door.

Items considered as 'Dangerous Goods' will consist of lubricants, oils, some cleaning agents, and aerosols.

Depending on the size of the order, we may split the 'DG' items off the original and send them separately. This process does not slow the order handling time frame at ATVstore, however, in some cases, the shipping carrier may take a little longer to deliver your order to you.

All orders can still be tracked using the shipping information which is emailed to you when your order is dispatched. Unfortunately, we cannot accept returns or exchanges of DG items as all necessary paperwork does not cover return freight. If you would like any further information please do not hesitate to contact our friendly customer service team.

Order Status and Tracking

You can check the status of your order and track any dispatched consignments from Your Account (you will also get an email with a tracking link when the item is dispatched).

Return To Sender

If your order is returned to sender, the order amount will be credited to your ATVstore account (excluding shipping costs, unless at the fault of ATVstore). You can then simply re-place the order online with the correct details to have the order re-shipped. If you would prefer the amount be refunded, please get in touch with our friendly Customer Service team.

Note: If you placed your order with free freight, your money will be credited or refunded minus the initial freight cost incurred by ATVstore, unless at the fault of ATVstore of course.



All orders shipped to New Zealand will be shipped with Australia Post Express Courier International. They advise a 3-4 business day delivery to most areas in New Zealand but we have had customers report delivery as fast as overnight.


Orders over NZD$175.00 can incur customs taxes in New Zealand. ATVstore has no control over these taxes and cannot advise what they will be once your parcel has arrived in New Zealand. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and ATVstore will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned and ATVstore will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees, this is an illegal practice and as an established business we will not do this.

More Information

If you have any questions, comments, or queries please feel free to contact us on 1300 698 393 or read the ATVstore's Terms and Conditions